Support

How do I get started with MeteoPace?

Download the app from the App Store or Google Play Store, create an account, and you're ready to start optimizing your training and race performance with weather insights.

What devices are supported?

MeteoPace is available for both iOS and Android devices. Download from the App Store or Google Play Store to get started with weather-optimized training and racing.

How does the pricing work?

MeteoPace is built around three paid options: Race Pass, Core, and Pro. If you don't have an active purchase, you'll still have limited access to basic weather and pace insights.

What's the difference between Race Pass, Core, and Pro?

Race Pass is a one-off purchase to plan a single race with a detailed pacing strategy. Core adds daily training context (weather impacts, training run impacts, and MAP for training conditions) with optional Race Pass for race planning. Pro includes everything in Core, plus unlimited race planning & historical race conditions, Meteo Adjusted Splits for every race, personalized heat adaptation modeling, and heat training history & trends over time.

What's included without an active purchase?

Without an active purchase, you'll see limited access including race weather + pace opportunity and a snapshot of your last 5 and next 5 Strava activities. For detailed race pacing plans, add a Race Pass. For ongoing training context and deeper insights, unlock Core or Pro at any time.

Can I start Core or Pro later?

Yes, you can start Core or Pro at any time. When you upgrade, you'll get immediate access to daily weather impacts for your training location, pace impacts for training runs (elevation, heat and wind), Meteo Adjusted Pace (MAP) for training conditions, and Strava Sync of your training (for weather + pace context). You can also add a Race Pass any time for detailed race planning.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time through your device's subscription settings (App Store or Play Store). If you cancel during your free trial period (annual plan only), you won't be charged. After cancellation, you'll still have limited access to basic weather insights.

Will the price increase?

We may adjust pricing in the future as we add more features, but early subscribers will be grandfathered in at their current rate and notified well in advance of any changes.

How accurate are the weather forecasts?

We use multiple weather data sources and our proprietary algorithms to provide the most accurate forecasts possible. We provide forecasts up to 6 days out, as forecasts further out can be less accurate or insightful than historical data. For races more than 6 days out, we use historical weather modeling to give you insights when standard forecasts aren't available yet.

Can I request a specific race to be added?

Yes! We're constantly expanding our race database. You can request a race through the app or by contacting us.

How does Strava integration work?